OCR71
SAP EHP1 for SAP CRM 7.0
- Delivery Methods:E-Learning
Level:Delta Knowledge
Languages:English
Goals
- Describe SAP EHP1 for SAP CRM 7.0
- Plan SAP EHP1 for SAP CRM 7.0
- Implement SAP EHP1 for SAP CRM 7.0
Audience
- Solution and Technology Consultant
Prerequisites
Essential
- * The SAP EHP 1 for SAP CRM 7.0 Learning Maps are designed for qualified project participants. You require:
- Knowledge equivalent to a consultant certification for SAP CRM 7.0
- More than 12 months project experience
Content
- Solution and Technology Roles:
- Core
- Sales
- Service
- Marketing (incl. Loyalty Management)
- Interaction Center
- Web Channel
- Partner Channel Management (incl. MDF and CCM)
- IT Service Management
- Mobile Field Applications
- Technology
- Solution and Technology Roles:
- Industry
- Banking
- Consumer Products
- Waste & Recycling
- High Tech
- Media
- Public Sector
- Service Parts Management
- Telecommunications
- Utilities