Goals

  • Describe SAP EHP1 for SAP CRM 7.0
  • Plan SAP EHP1 for SAP CRM 7.0
  • Implement SAP EHP1 for SAP CRM 7.0

Audience

  • Solution and Technology Consultant

Prerequisites

Essential

  • * The SAP EHP 1 for SAP CRM 7.0 Learning Maps are designed for qualified project participants. You require:
  • Knowledge equivalent to a consultant certification for SAP CRM 7.0
  • More than 12 months project experience

Content

  • Solution and Technology Roles:
    • Core
    • Sales
    • Service
    • Marketing (incl. Loyalty Management)
    • Interaction Center
    • Web Channel
    • Partner Channel Management (incl. MDF and CCM)
    • IT Service Management
    • Mobile Field Applications
    • Technology
  • Solution and Technology Roles:
    • Industry
    • Banking
    • Consumer Products
    • Waste & Recycling
    • High Tech
    • Media
    • Public Sector
    • Service Parts Management
    • Telecommunications
    • Utilities