Goals

  • Gain an overview of the concept and functional areas of SAP Solution Manager 7.2
  • Understand how SAP Solution Manager 7.2 supports the transition to S/4HANA and Digital transformation
  • Identification of relevant topics for customers

Audience

  • Portfolio Manager
  • Project Manager
  • IT Management
  • Requirement Manager
  • IT Architect
  • Release Manager
  • TQM
  • Technical Operator

Prerequisites

Essential

  • Fundamentals of SAP Systems and SAP Application Lifecycle Management
  • Basic understanding of ITIL V3

Recommended

  • Basic understanding of support processes
  • Basic understanding of SAP Solution Manager
  • Experience in SAP IT Management
  • Familiarity with SAP Roadmaps

Course based on software release

  • SAP Solution Manager 7.2 SP03

Content

  • Overview of SAP Solution Manager 7.2 and the four Key Value Chains
  • SAP Solution Manager for SAP S/4 HANA
  • Focused Solutions
  • SAP Solution Manager and the Cloud
  • Landscape Management Process
  • Concept of Solution and Branches
  • Portfolio & Project Management
  • Process Management
  • Test Suite
  • Change Control Management
  • Focused Build
  • IT Service Management
  • Custom Code Management and its tools
  • Data Volume Management
  • Business Process Operations
  • Application Operations
  • Analytics
  • Collaboration with SAP Solution Manager and Enterprise Support