Course announcements

  • This course focuses on the SAP Convergent Charging module, version 4.1, as a part of the larger SAP Hybris Billing solution.
  • This foundation course is ideal for persons requiring a functional and technical overview of SAP Convergent Charging business processes and integration. The course proposes a sets of various functional and technical hands-on activities throughout the entire curriculum. Students that complete AC235 and practice the skills learned will be able to act as business and/or IT user for the solution, and manage basic functionality of SAP Convergent Charging module, version 4.1. Additionally, this course will teach you how to configure SAP Convergent Charging to meet the various rating/pricing requirements by exploring the various features and functionalities of the product.
  • The last day of the training includes a four-hour timeslot to cover selected optional content which will need to be selected with the instructor before the training commences.


  • This course will prepare you to:
    • This course explains the major functional features of SAP Convergent Charging 4.1 with associated hands-on exercises. The course also covers technical concepts of the solution, starting from its overall technical architecture up to the positioning of the module with the larger SAP Hybris Billing solution (formerly known as BRIM (Billing and Revenue Innovation Management) / Order-to-Cash / Consume-to- Cash)
    • Upon completion, you will be able to configure SAP Convergent Charging 4.1 for typical pricing & charging scenarios; and undertake other potential implementation activities such as designing and modelling business cases and integration with other SAP modules of the SAP Hybris Billing solution.


  • Application Consultant
  • Business Process Owner / Team Lead / Power User
  • Solution Architect
  • Technology Consultant



  • None


  • Prior basic pricing and charging business process understanding
  • Basic understanding of WebServices

Course based on software release

  • SAP Convergent Charging 4.1


  • Introduction
    • Introducing SAP Convergent Charging
  • Core Tool
    • Describing the SAP Convergent Charging Core Tool
  • Service Provider Master Data
    • Describing Rating Logic Concepts
    • Describing Charging Logic Concepts
    • Describing Allowances
  • Customer Master Data
    • Describing Customer Master Data
  • Advanced Exercises
    • Completing the Advanced Exercises
  • Architecture and Integration
    • Describing the SAP Convergent Charging Architecture
  • Web Services and Java APIs
    • Describing Web Services and Java APIs
  • Charging Inputs and Outputs
    • Describing Charging Inputs
    • Describing Charging Outputs
  • Cross Industry Examples
    • Describing Cross Industry Examples
  • Optional Topics (See Notes below regarding selection of topics in class).
    • Describing the Refill Concepts (2 hours)
    • Describing Batch Acquisition and Rating Toolset (BART) (2 hours)
    • Describing the Import Export Connector (IEC) (2 hours)
    • Describing Session Based Charging (2 hours)
    • Using Convergent Charging as an Online Charging System (OCS) (2 hours)
    • Installing SAP Convergent Charging (3 hours)
    • Describing Performance Tuning (1 hour)
    • Describing System Monitoring (4 hours)
  • Links and Resources
    • Listing the Links and Resources for SAP Convergent Charging 4.1